Art and culture is for everyone. But if you have an impairment or a specific access requirement, getting to see it isn’t always easy. Often, visiting a theatre or an arts centre can be more complicated than just booking tickets and choosing what to wear.
Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent. It’s also a resource for anyone who needs specific access information to plan a trip to the theatre. We are part of the Hynt scheme as we believe it offers our disabled customers the very best practice in fair ticketing policy and accessibility.
Hynt is a Membership Card
Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at all the theatres and arts centres participating in the scheme. Click here to find out whether you or the person you care for are eligible for a card or click here to apply.
Hynt is a Resource
www.hynt.co.uk provides a range of useful information and guidance on the scheme and how it works throughout its network of venues. It’s also a resource for anyone interested in information or news around access and the arts. The site features listings of all accessible performances as well as providing up to date access venue information to help you plan your visit. Through regular e-updates, the Hynt website and social media platforms Hynt provides relevant and up to date arts and theatre access information.
We will be happy to talk you through the scheme and our part in it. If you would like to speak to a member of staff, please contact 01970 623232.
Visiting the Arts Centre
If you would like to check on any access issues before you visit the Arts Centre please call 01970 622882.
Parking is reserved next to the main entrance approach for drivers with limited mobility. Two spaces are also available at the rear of the theatre, with level access into the main foyer. There are 4 wheelchairs spaces at the front of Great Hall with level access to the street and the main floor of the Arts Centre (including the Box Office and the Great Hall Foyer).
Wheelchair access is available to all auditoria and workshop spaces in the venue.
Access at ground level to main foyer and box office, by lift up to the theatre foyer and by stair lift down to the lower level.
Guide dogs and assistance dogs are welcomed.
Toilet facilities are accessible on all levels except the lower foyer.Hearing loops are installed in the Great Hall, Theatre and Cinema.
The back row of the cinema is reserved in advance for wheelchair users, carers and anyone with other physical access needs. These seats are released for general sale on the day of the each screening.
We are pleased to offer a number of subtitled screenings each month in English for deaf and hard of hearing customers. We also offer relaxed screenings with changes to the usual auditorium environment in order to be more comfortable for a range of different needs (see below for further details). Audio description is also available for an increasing number of screenings. Please call the Box Office on 01970 62 32 32 for more information.
WHAT IS A RELAXED SCREENING?
Relaxed cinema screenings are designed to be inclusive for those with additional access needs. There are some changes made to the usual film environment, including:
- no adverts or trailers
- subtitles on the film
- low-level lighting in the cinema
- reduced volume level of the film
- it's okay to make noise and move around
If you have specific requirements or just want more info, then please get in touch.